Are you still planning on booking a ski holiday but are concerned that you will not get your money back if the situation changes with regards to COVID-19? Or do you have a Refund Credit Note and are hesitant to rebook because you don't want to get another one as a result of COVID-19? If so, there is no need to worry! At Sunweb, we may not know what the official travel advice will be but we have been working hard to make sure the run-up to your holiday is as stress-free as possible.
The cash refund guarantee is applicable for all bookings, whereby the travel advice changes to negative within 2 weeks before departure. If this happens you will receive a cash refund of the total paid amount within 14 days. However, please note this is not applicable for last-minute bookings up to 6 weeks before departure for destinations with negative travel advice at the time of booking.
*Even if you choose 'Limited' you can use our website without any problems. If you use other options to manage cookies and targeted advertisements, this may affect the functionality of our website. These kinds of other options are for example youronlinechoices.com, where you can decide per network or see your ads based on your previous website visit and interests. You can also remove cookies from your device by following the explanation for your browser:Chrome, Firefox, Internet Explorer, Edge, Safari (macOS), Safari (iOS), Opera.