1. Ski Holidays - FAQ Sunweb Winter
  2. Travel advice
  3. Do I have to quarantine when I go on holiday?

FAQ

Do I have to quarantine when I go on holiday?

Quarantine obligation at destination
This depends on the situation per destination. Sometimes it may be that only unvaccinated people have to be quarantined at their destination. At other destinations this also applies to vaccinated persons. If there is a quarantine obligation for your holiday, we will always contact you at least two weeks before departure and inform you about the possibilities. If a destination does not distinguish between vaccinated and unvaccinated travelers, but requires everyone to go into quarantine, you can cancel your holiday free of charge.

Do the quarantine rules change when you are already at your destination?
If a quarantine obligation occurs while you are at your destination, this will not be reimbursed. Does your destination receive a negative travel advice? Then Sunweb ensures that you can travel home safely with our Repatriation Guarantee.

Quarantine obligation after returning to the UK
If after your holiday a quarantine obligation applies when you return to the UK, this is no reason to cancel free of charge. This is your own responsibility.



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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.
Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.