If you booked a self-drive holiday with Sunweb, it was financially protected by ABTA and therefore your Refund Credit Note is too. The ABTA-protected Refund Credit Notes have an expiry date that is linked to our financial protection by ABTA. The current coverage protects our Refund Credit Notes until March 31st, 2021.
We promise that you will be able to rebook the same holiday for the exact same price using your financially protected Refund Credit Note with our Price Guarantee.
The Refund Credit Note must be redeemed before the expiry date. However, the date of your holiday does not have to fall within this period to be valid. The Refund Credit Notes are valid for a booking to any destination with a departure date of your choice from the available packages. If you are unable to find and book a suitable holiday before the expiry date, you can request a full refund from Sunweb. Any cash refund will be transferred before the expiry date.
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