1. Ski Holidays - FAQ Sunweb Winter
  2. Interupted Holidays
  3. My holiday ended early due to the outbreak of COVID-19. What now? - updated 8.6.2020

FAQ

My holiday ended early due to the outbreak of COVID-19. What now? - updated 8.6.2020

If you were on holiday and had to leave your destination early due to the outbreak of COVID-19, we call this unfortunate scenario an “interrupted holiday”. You will receive a Holiday Refund Note from us. You can use this Holiday Refund Note to pay for your new, replacement holiday. If you do not want to rebook and restart your holiday, you can request a refund. For more info, click here.

Yes, this was helpful / No, I still need help
Thanks for your feedback.
Thank you for your help in improving our service!

Sorry that you could not find the answers that you are looking for. Please email info@sunweb.co.uk and one of our agents will reply ASAP.


Are you still looking for answers to your questions?

My Sunweb

If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email

Send an email to info@sunweb.co.uk and one of our agents will reply as soon as possible. Please include your booking reference number (if you have one). 

Send email

Call us

Call us on 020 3170 8206 (Mon-Fri 9am-5pm and Sat 9am-4pm). During your holiday, 24 hour assistance will be available.

Customer Service

Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE

Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Send an email to info@sunweb.co.uk and one of our agents will reply as soon as possible. Please include your booking reference number (if you have one). 

Send email

Call us
Call us on 020 3170 8206 (Mon-Fri 9am-5pm and Sat 9am-4pm). During your holiday, 24 hour assistance will be available.

Customer Service

Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE