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FAQ

Contact details

Acting as a tour operator for this program:

Sunweb Group GmbH
Schützengasse 4
CH-8001 Zürich
Switzerland

CH-020.4.049.544-0
CHE-178.977.909 MWST

Tlf: +41-(0)43 5083 535
e- mail: sgi@sundiogroup.com

Your local sales office in the United Kingdom:
Sunweb
83 Victoria Street
SW1H 0HW
London
United Kingdom

Registered office: 83 Victoria Street, SW1H 0HW, London, United Kingdom
Registered company no.: 07306909

Postal address:
If you would like to write us a letter, please use our address in Rotterdam, the Netherlands as this is where our admin, finance and customer support department is centralised.
Please address the letter to:

Sunweb Group
2 Bahialaan
3065 WC
Rotterdam
Netherlands


ABTA membership: Y3497
VAT number: 112 8392 29
Bank: Lloyds TSB
Account number: 21109768
Bank Sort Code: 306541

Tel: +442031708206
Fax: 02030 086 180
Email: info@sunweb.co.uk
Internet: www.sunweb.co.uk

The Sunweb Group GmbH is one of the biggest tour operators in Europe with around 800.000 customers and a turnover of £ 400 million. We operate in UK, Germany, France, Spain, Poland, Denmark, Sweden and The Netherlands. Our head office is situated in Rotterdam in The Netherlands. Sunweb Group GmbH has around 200 employees and 350 reps in the different destinations.

Please check https://www.sunwebgroup.com/ for more details about the Sunweb Group GmbH and brands.

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Sorry that you could not find the answers that you are looking for. Please email info@sunweb.co.uk and one of our agents will reply ASAP.


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If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.

Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.

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Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.

Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.
Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.