1. Ski Holidays - FAQ Sunweb Winter
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FAQ

Pets

In the information about the accommodation you can find whether or not it is allowed and what the costs are. Click here for more information about bringing pets.


In case you are travelling with your own transportation, some accommodations allow you to bring your pet. Under details about the accommodation you can find out if this is allowed and what the costs are. Besides that, hardly any of our accommodation providers allow pets in the rooms or apartments. Sunweb charges 13,50 pounds administration fees per application for including your pet as carriage with the flight company. In addition, you need to pay a surcharge to the flight company for your pet. You pay this surcharge at the check in. N.B. You need to have an animal passport when transporting your dog or cat abroad.


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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.
Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.