1. Ski Holidays - FAQ Sunweb Winter
  2. Deposit
  3. Do I have to pay a deposit for the chalet?

FAQ

Do I have to pay a deposit for the chalet?

For chalets there is usually a deposit required. You will get this back when you depart as long as the state of your accommodation is approved. In some cases the deposit will be sent to your home afterwards through the post. The deposit sum and the payment details are always listed in the details of the accommodation in question.

Dealing with deposits is always between you and the accommodation provider. Sunweb has no influence on this and can therefore can not be held accountable for conflicting opinions regarding the deposit between you and the accommodation provider.

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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Send an email to info@sunweb.co.uk and one of our agents will reply as soon as possible. Please include your booking reference number (if you have one). 

Send email

Call us
Call us on 020 3170 8206 (Mon-Fri 9am-5pm and Sat 9am-4pm). During your holiday, 24 hour assistance will be available.

Customer Service

Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE