1. Ski Holidays - FAQ Sunweb Winter
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  3. What can I expect when I make a reservation?

FAQ

What can I expect when I make a reservation?

A holiday abroad means different people, a different culture, different food etc. This is one of the appealing aspects of such a holiday, but also an aspect to be taken into account with regard to your holiday expectations.
 
  • If you choose a basic accommodation then you should not expect the comfort and facilities of a luxurious four or five star hotel.
  • You should take into account possible construction or other service activities at the destination, such as snow shovelling or the preparation of pistes and roads.
  • Take into account that there are limited opening times for shops, ski lifts and entertainment options and an even more limited number of facilities to use outside of peak season.
  • In some bathrooms there might not be a shower curtain and/or a stand to hang up the shower head.
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My Sunweb

If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Send an email to info@sunweb.co.uk and one of our agents will reply as soon as possible. Please include your booking reference number (if you have one). 

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Call us

Call us on 020 3170 8206 (Mon-Fri 9am-5pm and Sat 9am-4pm). During your holiday, 24 hour assistance will be available.

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Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Send an email to info@sunweb.co.uk and one of our agents will reply as soon as possible. Please include your booking reference number (if you have one). 

Send email

Call us
Call us on 020 3170 8206 (Mon-Fri 9am-5pm and Sat 9am-4pm). During your holiday, 24 hour assistance will be available.

Customer Service

Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE