1. Ski Holidays - FAQ Sunweb Winter
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  3. What can I expect when I make a reservation?

FAQ

What can I expect when I make a reservation?

A holiday abroad means different people, a different culture, different food etc. This is one of the appealing aspects of such a holiday, but also an aspect to be taken into account with regard to your holiday expectations.
 
  • If you choose a basic accommodation then you should not expect the comfort and facilities of a luxurious four or five star hotel.
  • You should take into account possible construction or other service activities at the destination, such as snow shovelling or the preparation of pistes and roads.
  • Take into account that there are limited opening times for shops, ski lifts and entertainment options and an even more limited number of facilities to use outside of peak season.
  • In some bathrooms there might not be a shower curtain and/or a stand to hang up the shower head.
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If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Do you have a question? You can contact us via the button below.

We kindly ask you to only contact us if you are the main booker.

How can we help?

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Call us

Call us on +44 2031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm

Saturday & Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.

Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

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Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.

Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email

Do you have a question? You can contact us via the button below.

We kindly ask you to only contact us if you are the main booker.

How can we help?

Our office is currently closed. We will send you an answer within 1 day
Call us

Call us on +44 2031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm

Saturday & Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.