On the day of arrival, you can usually only enter your accommodation after 5PM. On your day of departure you are expected to leave your apartment by 9AM. Late arrivals are very common in the French and Austrian Alps. The management of hotels and apartments are used to people arriving late, and always have a plan! It is however extremely important that you let them know in advance. You can make a request with Sunweb to add a note to your booking that you will be arriving late, BUT it is imperative that you also contact the accommodation directly. On your travel documents you will find contact information for the accommodation including a phone number. It is best to call the reception a few days before your arrival for instructions on how you can collect your keys.
PLEASE NOTE: This applies to both self drive and flight bookings.
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