1. Ski Holidays - FAQ Sunweb Winter
  2. Deposit
  3. When am I supposed to pay a deposit?

FAQ

When am I supposed to pay a deposit?

The payment (deposit) terms depend on the type of holiday. Please take a look at the differences between self-drive and flight bookings: 

- If flights are included in your booking, you will be required to pay for these in addition to the standard deposit, before your booking is confirmed. You will be requested to pay this amount as part of booking step 4. If you book your holiday within 6 weeks of departure, the full amount will be payable to confirm your holiday.  At Sunweb, the standard deposit is 30% of the total price.

- If flights are not included in your booking only the standard 30% deposit is due. Your deposit is payable once your booking is confirmed and you have received your invoice. Your deposit is not required at this stage of the booking process. If you book your holiday within 6 weeks of departure, the full amount will be due immediately upon receipt of the invoice.  


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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Do you have a question? You can contact us via the button below.

How can we help?

Our office is currently closed. We will send you an answer within 5 working days.
Call us

Call us on +44 2031708206 (Mon-Fri 8:30am-5pm).

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.