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FAQ

What are the costs for taking a baby?

Self drive holidays: For babies between the age of 0-1 (age on the day of departure) there are sometimes costs or reservation fees applied. This will be calculated automatically and displayed in step 2 of the booking process.
 
Flight package: For babies 0-1 (age on the day of departure) accommodation costs may be applied to your booking. These will be calculated automatically and displayed in step 2 of the booking process.
 
An infant is anyone younger than 2 years old;
 
Babies can travel provided that they are at least 12 days old. Infants under two weeks of age can not fly.
 
Babies and infants under 2 are not charged a full fare. A flat rate of £22 per flight will be charged by easyJet if they travel on the lap of an accompanying adult. Babies and infants travelling on an adults lap also need their own boarding pass which is available to be collected from the airport check-in desk. .


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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email

Do you have a question? You can contact us via the button below.

We kindly ask you to only contact us if you are the main booker.

How can we help?

Our office is currently closed. We will send you an answer within 1 day
Call us

Call us on +44 2031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm

Saturday & Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Customer Service

Our office is currently closed. See our opening hours for more information.
Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE

Our office is currently closed. At this moment we are not able to reply to your message. During opening hours we will send you an answer as soon as possible.