1. Ski Holidays - FAQ Sunweb Winter
  2. Preferences and special requirements
  3. I have a special diet, can you inform the staff on location?

FAQ

I have a special diet, can you inform the staff on location?

In case you have a special diet we can notify the accommodation in question of your preference. Please take into account that the more basic hotels might not always be able fulfil a request. A vegetarian diet often means that you don't eat meat on location. Meat substitutes as we know from back home are often unavailable. Sunweb cannot take responsibility for, nor guarantee, any special diet requests that have been made.
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If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Send an email to info@sunweb.co.uk and one of our agents will reply as soon as possible. Please include your booking reference number (if you have one). 

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Call us on 020 3170 8206 (Mon-Fri 9am-5pm and Sat 9am-4pm). During your holiday, 24 hour assistance will be available.

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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Send an email to info@sunweb.co.uk and one of our agents will reply as soon as possible. Please include your booking reference number (if you have one). 

Send email

Call us
Call us on 020 3170 8206 (Mon-Fri 9am-5pm and Sat 9am-4pm). During your holiday, 24 hour assistance will be available.

Customer Service

Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE