1. Ski Holidays - FAQ Sunweb Winter
  2. Booking 'on request'
  3. How does a booking 'on request' work?

FAQ

How does a booking 'on request' work?

If we do not have any rooms or apartments in stock ourselves it is sometimes possible to inquire with our accommodation provider if they might still have a room or apartment in their stock. We state this option on our website by highlighting the total costs in grey (= on request). How does it work? You book your holiday (online) and we will contact the accommodation provider. It usually takes a few days before we receive an answer. As soon as we receive an answer we will contact you. If a room or apartments becomes available then your booking can be confirmed. If there are no rooms or apartments available then we might be able to offer you an alternative accommodation.

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My Sunweb

If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Send an email to info@sunweb.co.uk and one of our agents will reply as soon as possible. Please include your booking reference number (if you have one). 

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Call us

Call us on 020 3170 8206 (Mon-Fri 9am-5pm and Sat 9am-4pm). During your holiday, 24 hour assistance will be available.

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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email
Send an email to info@sunweb.co.uk and one of our agents will reply as soon as possible. Please include your booking reference number (if you have one). 

Send email

Call us
Call us on 020 3170 8206 (Mon-Fri 9am-5pm and Sat 9am-4pm). During your holiday, 24 hour assistance will be available.

Customer Service

Facebook
Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

VIEW PAGE