1. Ski Holidays - FAQ Sunweb Winter
  2. Guarantees
  3. What is the Lowest Price Guarantee of Sunweb?

FAQ

What is the Lowest Price Guarantee of Sunweb?

At Sunweb, you always book your holiday at the best price. That’s why Sunweb offers the Lowest Price Guarantee. Found the same holiday at a lower price with another travel agency? We’ll refund you the difference. On top of that, you’ll receive a £100 voucher for your next holiday.


Submitting your request is easy: simply fill out the form available on our website, and we’ll get back to you as soon as possible.


Terms and conditions

* Valid only for package holidays (not for custom-made trips).

* Applies to our ski and cruise holidays.

* Only valid if you have booked a Sunweb holiday.

* The price guarantee is valid for up to 48 hours after you receive your booking confirmation.

* For ski holidays, include the cost of the lift pass in the price comparison.

* Additional services and products (such as extra baggage or insurance) should not be included in the price comparison.

* Requires a screenshot of the lower price (for ski holidays, two screenshots are allowed – one for the holiday and one for the lift pass).

* The following elements must match: number of people (including the breakdown of adults, children, and infants), flight, date, destination, hotel, room type, and board type.

* If you find a lower price, we will match it, and you will receive a £100 voucher for your next holiday. This voucher is valid for one year from the date of issue.

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Sorry that you could not find the answers that you are looking for. Please email info@sunweb.co.uk and one of our agents will reply ASAP.


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My Sunweb

If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Our office is currently closed. See our opening hours for more information.

Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Our office is currently closed. See our opening hours for more information.
Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE