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  3. What are the conditions of the cruise lines?

FAQ

What are the conditions of the cruise lines?

If you have booked your holiday with us, this means that you agree to the General Terms and Conditions of Sunweb and the relevant partners who will carry out the trip. It is important that you read these conditions carefully before you make the booking. Below you will find the Terms and Conditions of the various cruise lines.

Cruise lines terms and conditions
Each cruise line has its own terms and conditions. You can find these below.

Celebrity Cruises conditions
Costa Cruises conditions
Cunard conditions
MSC Cruises conditions
P&O Cruises conditions

Deviating payment conditions for cruise holidays
Different payment conditions apply to cruise holidays, you can find the conditions here.

Deviating cancellation conditions for cruise holidays
Different cancellation conditions apply to cruise holidays, you can find the conditions here.

Vaccination conditions cruise lines
Vaccination conditions/measures may still apply to your cruise holiday. This differs per shipping company. Check the vaccination conditions of the cruise line carefully before departure.
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If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

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Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Our office is currently closed. See our opening hours for more information.

Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

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Are you still looking for answers to your questions?

My Sunweb
If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets. 

Login

Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

Click here to view our adjusted opening hours and exceptions

Our office is currently closed. See our opening hours for more information.
Facebook

Add us on Facebook to stay up to date with the latest competitions and updates from the slopes. During office hours, our agents are here to help. 

If you have a question, we kindly ask you to only contact us if you are the main booker.

VIEW PAGE