What are the hotel service costs per cruise line?

The hotel service charges are tips for the crew working on board. Because you pay with your board pass on board, it is difficult to give a tip. The tips are distributed among the crew in all bars and restaurants, but also the cleaners and all other service-related people behind the scenes.

Below you will find an overview of the amount of the service costs per cruise line*:

Cruise line	Hotel service costs	Refund?
Celebrity Cruises	Inside/outside/balcony cabin: $17,50 per person per   day   Concierge Class & AquaClass staterooms: $18 per    person per day   The Retreat: 21$ per person per day	Not possible
Costa Cruises	<4 years: no service costs 4-14 years: €5,50 per person per night 15 years and older: €11 per person per night	Not possible
Cunard	Non-suites: $11,50 per person per night   Suites: $13,50 per person per night	Not possible
MSC Cruises	Already included in the travel sum	Not applicable
P&O Cruises	The service costs are included in the travel sum.	Not applicable

*This overview has been compiled with care. However, in some cases it may happen that the service costs shown differ from the service costs charged by the cruise line. The cruise line is always responsible for the amount of the service costs, which are paid on the spot.

Think carefully before you decide not to pay the hotel service charge. For the crew, the tip is a welcome extra on top of their salary with which they can do that little bit extra for family and children. They work hard for it and always try to be customer friendly. If you are really dissatisfied with the service, you do not have to pay for it.