Here you can find the current information about travelling during COVID-19, including destination updates and what to expect this winter. 

Hotel Outside

If you want a luxury hotel, to relax, Hotel Outside is the right choice. This hotel features an extensive wellness center including a sauna, pool and an infrared cabin, which you can use for free. The rooms are also fully equipped, and you will feel at home quickly! The hotel also has a very convenient location. It is about 3 minutes walk from the center of Matrei and right next to the hotel you will find the ski shuttle that takes you to the ski lift. During the day there is pleasant entertainment for adults, so you are never bored. A fantastic hotel for an unforgettable holiday!
  • Convenient location
  • Luxury wellness center

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Location and surroundings

There may have been changes in Covid-19 services and facilities between the time of booking and upon departure. All measures are subject to change and therefore no rights can be derived from them.

Matrei

 

The beautiful village of Matrei is amid the highest mountains in East Tirol. On the southern side of Matrei you will find the Goldried cable car that will take you to the pistes of the ski resort of Matrei-Kals. This is an ideal resort for skiers and snowboarders looking to avoid the crowds and the queues. There are also plenty of options for cross country skiers. The 25 kilometer long tracks start at Mitteldorf, roughly 5 kilometers from Matrei. Although Matrei is one of the lesser known ski resorts in Austria, there is plenty to keep you entertained like luging, parasailing, bowling, indoor tennis and ice skating. Of course, there is also a sauna and solarium if you want to relax for the afternoon or you can book a sleigh tour through the resort. In the centre of Matrei you will find some lively bars, good restaurants and plenty of nice shops.

Location and surroundings

Grossglockner Resort Kals-Matrei

There is a lift that links  Matrei and Kals which are both part of the same ski area. Now that these areas are linked, there is a total of  110 km (68 ml) of pistes to explore during your holiday. The ski resort has a great snow record, and also has many snow canons that can cover the lower pistes when deemed necessary. Thanks to these snow canons the 11 km (7 ml) long trail down to the valley is always open!

The ski area of Matrei and Kals is perfect for those who appreciate a lively atmosphere. There are two restaurants on the mountain  which are perfect places to unwind during your holiday. Panoramic views, bright sunshine and Glühwein!

Grossglockner Resort Kals-Matrei

  • Rustig skigebied
  • Er worden verschillende skitochten gehouden
  • Langlauf mogelijkheden

Travel information relating to the Coronavirus 

This information has been carefully compiled by Sunweb based on information provided by local authorities. Since  measures mentioned are subject to constant change, no rights can be derived from this and Sunweb accepts no liability for any damage resulting from the use of this information.

Regulations per destination

Distance in public areas (in metres)
Yes
1 metre
Mask
Yes
A mask in mandatory and must be worn in certain areas: In grocery stores, public transport and taxis, during indoor events (except while seated), in cable cars, coaches and excursion boats, in gas stations, bank and post offices, in pharmacies, nursing homes and hospitals as well as in places where health and nursing services are provided and other services, if the 1 metre distance cannot be maintained or no other protective measures.
Covid test before departure or wait in quarantaine
Depends
PCR test: You have to have a negative test. Otherwise you will have to quarantine. This is for every country that has more than 100 new infections per 100.000 people
Covid test on destination (random or everyone)
No
Health declaration
No
It is mandatory for all passengers to fill in a passenger location form 48 hours before arriving/returning to the UK. The form can be found here.
Quarantaine
Depends
PCR test: You have to have a negative test. Otherwise you will have to quarantine. This is for every country that has more than 100 new infections per 100.000 people
Max persons together outdoors
Yes
Max. 10 pers
Allowed to share a room with someone outside your household?
Yes
max 2 householders together
Curfew
Yes
From 17 November you are only allowed to leave the house for specific reasons, such as buying groceries (applies 24/7).
Slopes
Closed
Closed until the 24th of January 
Skilifts
Closed
Closed until the 24th of January 
Ski rental
Closed
Closed until the 24th of January 
Ski lessons
No
Closed until the 24th of January 
Public transport / taxi / skibus
Available
A mask is mandatory
Restaurants
Closed
Closed until the 24th of January (delivery possible)
Bars / Apres-ski
Closed
Closed until the 24th of January 
Discotheque/Club/Nightlife
No
Events open air or indoor
Yes
No more than 6 people are allowed to gather in public areas. Events must have seat reservations and mask is mandatory (except while seated). Events indoors with a max. of 1.000 people and events outdoors with a max. of 1250 people. For Tirol there is a maximum of 250 people per event.
Shops
Closed
Supermarkets and pharmacies
Open
Open until 19:00 pm. A mask is mandatory
Not allowed to sell alcohol in certain hours
No
Wellness
Open
Additional airline and bus rules
No
Transfer
Available
A mask is mandatory
Petrolstation
Open
A mask is mandatory
Other formalities needed to enter destination?
No
Please always double check the GOV UK website before travelling.
Additional measures per ski region
No
Other excursions
Good to know
Increased restrictions for international travel, due to identification of a new variant of the virus Covid-19. The rules differ between England, Scotland, Wales and Northern Ireland. Please visit GOV.UK for more information.

Practical information

Capital:

The capital is Vienna.

Language:

The official language is German but English is widely spoken as well.

Time:

There is one hour time difference with the UK (GMT+1).

Money:

The official currency is the Euro.

Tipping:

It is customary in Austria to tip between 5% and 10% in bars and restaurants.

Food & Drink:

Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.

Opening times shops:

Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.

Travelling by car:

Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.

Voltage:

The voltage is 230 volt.

Mobile telephone:

UK mobile phones work in Austria as well.

Travel documents:

You need to be in the possession of a valid passport to travel to Austria.

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Flight information

JJe vliegt met Transavia vanaf Amsterdam naar Innsbruck. Deze vlucht duurt ongeveer 1 uur en 35 minuten. Tijdens de vlucht zijn maaltijden en drankjes niet inclusief.

Vertrekdagen
De vlucht naar Innsbruck vertrekt dagelijks.

Vertrek vanaf regionale luchthavens
Je kunt dagelijks vertrekken vanaf Rotterdam en Eindhoven. Houd er rekening mee dat je met vertrek en/of aankomst vanaf een regionale luchthaven mogelijk op de heen- en/of terugreis een tussenlanding hebt.

De transfer
Let op! De transfer van/naar je accommodatie is NIET inbegrepen. Een transfer is bij te boeken via Innsbruck Airport, Holiday Taxis of reserveer bij het boeken van uw reis een auto via Sunny Cars (in boekingsstap 2).

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Lift pass, lessons and material

In step 1 of the booking process, it is indicated which days the lift pass is valid for (eg Sunday to Friday). If you would like the ski pass to start on a different day than shown in the booking steps, you must contact our contact centre by telephone. The booking can then be adjusted.

On destination, it is not possible to change the lift pass start date to another day. An extension of the lift pass can often be booked for an extra surcharge; the price for this can be found in step 1 of the booking process. The discount for "no ski pass" can also be found in the booking process.

Discounts:

The ski pass for children born after 1/1/2015 is free. Children born between 1/1/2002 and 31/12/2014 receive a discount on the ski pass. You will find these discounts in the calculation of your travel sum.

ID is required when collecting the ski pass.

Deposit:

You must pay the deposit of approximately € 5 on site. You will receive this amount back when you return your pass.

The above surcharges and discounts are only valid when booking through Sunweb. At the destinations, other rates may apply.

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