Here you will find all information about your safety during your holiday. Information about the current situation on your holiday destination with can be found on this page under the 'destination' tab.
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Due to Covid-19, different services and facilities may be offered at the time of booking than when your holiday starts. Since the mentioned services and facilities are subject to constant change, no rights can be derived from them.
The Vallnord ski area consists of three small ski areas; Pal, Arinsal and Arcalis and is located near the Spanish border in a wooded area. The smaller areas, Pal-Arinsal and Ordino-Arcalis are easily accessible even if they are not connected. The area has 92 kilometers of marked pistes and because of the many differences in altitude it is known for this. Because the gondola offers a good connection between the ski areas, there are many opportunities for beginners but also for the winter sports enthusiast who likes to take on the challenge.
The long, narrow pistes in Arinsal are a good feature of this region. Especially for beginners this is a great ski area, the advanced skier will have to look for the challenge more in the higher slopes. There is also plenty to do for snowboarders. In Arinsal there are several options in the large freestyle park and in Ordino there are the best off-piste options in Andorra. Hikers are dependent on the occasional difficult mountain hikes in the Ordino valley.
For the latest government travel advice and corona measures by destination, visit the government website. Please note: this information can change in the meantime, so we advise you to consult it regularly until shortly before departure.
The capital is Andorra la Vella.
The official language is Catalan. Besides Catalan, Spanish and French is widely spoken.
There is no difference with the UK.
The official currency is the euro .
Tourist tax must be paid in Andorra for winter 22/23. The total amount depends on the type of accommodation and its rating.
* 5-star accommodation: €3.14
* 4-star accommodation: € 2.09
* Accommodation with 2 or 3 stars: €1.57
The voltage is 230 volts.
You must have a valid passport or a valid ID.
UK mobile phones work in Andorra. To call from UK to Andorra, first dial the country code 00376 and then the area code without zero and then the phone number. From Andorra to the UK the country code 0044.
The national emergency number is 112.
Traveling by car:
The national roads are passable. The highways in Andorra have tolls. In France, the majority of motorways have tolls. Andorra has no general duty to winter tires. However, on some routes snow chains or snowtires are required. This is indicated by signs. Information about the use of snow chains and snow tires can be obtained from the ANWB.
In a breakdown or accident, it is mandatory that all road users wear a reflective vest. The warning triangle should be placed no more than 1 metre from the edge of the road. Make sure the warning triangle is placed behind the vehicle that has broken down or behind the accident, it is also required that you put on your hazard lights.
Food and drink:
In Andorra there is something for everyone. There is a lot of fish eaten and both Spanish and French dishes are served here often.
Giving a tip of around 5% in bars and restaurants is common practice.
The shops are open from 09:00 to 20:00 Monday to Friday. On Sunday the shops are open until 19:00. Some shops are closed in the afternoon between 13:00 and 15:00. Stores in smaller towns close before the afternoon and are closed on Sundays .
- Mary Immaculate Conception: December
- Christmas: 25 and December 26
- New Year: January 1
- Epiphany: January 6
- Carnival Sunday: March
- Constitution Day: March
Wearing a helmet in Andorra is not mandatory but is strongly recommended (especially for children). In a ski class wearing a helmet is mandatory.
You fly with easyJet or Jet2 to Barcelona. This flight takes approximately 2 hours and 8 minutes. Meals and drinks are not included during the flight. Upon arrival at the airport you will be met by an English speaking representative from Sunweb.
In the booking steps it is possible to book a transfer. The average transfer time to La Massana is approximately 4 hours.
Please note: the 1st first name and last name, must be spelled on the tickets, as in the passport or on the ID card. If names are written incorrectly, you may be refused to board the flight.
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The La Massana ski pass (Pal-Arinsal) is included in the price.
When booking, it is indicated for which days the ski pass is valid (eg Sunday to Friday). If you want the ski pass to enter on a different day than indicated in the booking steps, you must contact our contact center by telephone. The booking can then be adjusted. On site it is not possible to let the ski pass enter on another day. An extension of the ski pass can often be booked extra; the price for this can be found in the further course of the booking steps. The discount for "no ski pass" can also be found in the booking process.
The ski pass for children up to 5 years old is free (on presentation of proof of identity).
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