Currently on holiday



Delays and Cancellations

Currently on holiday

It is really important that you continue check the easyJet flight tracker to find out if your flight has been cancelled or delayed, especially if there are severe weather conditions at your location. 

If your flight has been cancelled before you leave the Alps
  • Contact the Sunweb rep on resort to help you to arrange accommodation at an available resort within the area. If there is no rep on resort, please contact the Sunweb emergency number that is printed on your travel documents. 

If your flight has not been cancelled before you leave the Alps

  • Please head to the airport as per the original transfer that has been booked for you. You do not need to call the Sunweb emergency number at this moment as they will not have any extra information regarding the easyJet cancellations or delays. 

If your flight has been delayed but is still scheduled to leave on the same day
  • Please head to the airport as per the original transfer that has been booked for you. You do not need to call the Sunweb emergency number at this moment as they will not have any extra information regarding the easyJet cancellations or delays. 

If the flight is cancelled once you are at the airport

  • If you get to the airport and the flight is cancelled, please immediately to the easyJet desk and ask for more information on what to do next. More information regarding the easyJet policies for delays and cancellations can be found here